Since AFBtemplates.com is making every effort to ensure maximum convenience of its customers, we are willing to consider a refund in the following cases:
- The client could not download the archive file of his purchased template due to any technical
failure on our server within 24 hours after the payment has been made since we are completely responsible for providing the full functionality of our storing service to our customers.
- The downloaded archive file was damaged (again due to fault on our server). Note that we do not provide a refund if the downloaded file was damaged because of any problems with the client`s internet connection. AFBtemplates.com is not able to guarantee its performance as it is the competence of the client`s internet provider.
Please note that all refunds are made no later than in three days after your payment.